Please reach us at info@medonwheels.com if you cannot find an answer to your question.
Med on Wheels offers comprehensive medication delivery services, including same-day and scheduled deliveries, ensuring your patients receive their medications safely, securely, and on time.
Med on Wheels offers comprehensive medication delivery services, including same-day and scheduled deliveries, ensuring your patients receive their medications safely, securely, and on time.
Med on Wheels provides delivery services across a wide geographic area. Please contact us to confirm if your pharmacy’s location is within our service range.
Our partnership model is flexible, and costs may vary depending on the delivery volume and services required. We work with pharmacies to create a customized solution that fits their needs.
Our delivery team is trained to handle medications with the utmost care, using secure packaging and maintaining strict protocols to ensure the medications arrive in perfect condition. We also follow all regulatory requirements for the transportation of pharmaceuticals.
Patients can schedule their deliveries directly with Med on Wheels or through your pharmacy. We offer various scheduling options, including same-day delivery and recurring delivery for ongoing prescriptions.
Yes, we are equipped to handle temperature-sensitive medications. Our vehicles are outfitted with temperature-controlled environments to ensure that medications requiring refrigeration are kept at the proper temperature throughout the delivery process.
If a patient is not home, we will attempt to contact them to reschedule the delivery. Med on Wheels follows strict protocols to ensure that medications are not left unattended and are delivered securely to the intended recipient.
Pharmacies are provided with access to our real-time tracking system, allowing you to monitor the status of each delivery from pickup to drop-off. We also provide delivery confirmation once the medication has been successfully delivered.
Yes, Med on Wheels provides proof of delivery for every transaction. After each delivery, we capture a digital signature from the recipient or another agreed-upon verification method, which is then sent to the pharmacy along with the delivery confirmation.
Med on Wheels offers dedicated customer support to assist with any questions or issues that may arise. We also provide training for pharmacy staff on how to use our delivery scheduling and tracking systems.
Getting started is easy! Contact our partnership team to discuss your needs, and we’ll help you set up your account and begin scheduling deliveries right away.
Please reach us at info@medonwheels.com if you cannot find an answer to your question.
Med on Wheels is a service that delivers your prescription medications directly to your home, office, or any location of your choice. We partner with your pharmacy to ensure you receive your medications safely, securely, and on time.
To use Med on Wheels, simply request delivery through your pharmacy. Your pharmacist will set up the delivery service for you, and Med on Wheels will handle the rest.
Many pharmacies offer Med on Wheels as a complimentary service to their patients. However, it's best to check with your pharmacy to confirm if there are any associated costs.
Med on Wheels offers same-day and next-day delivery options, depending on your location and the time your prescription is ready. We strive to deliver your medications as quickly as possible.
Yes, you can request a specific delivery time when you set up your delivery. Med on Wheels will do its best to accommodate your preferred time slot.
If you’re not home, our driver will attempt to contact you to arrange an alternate delivery time. Med on Wheels does not leave medications unattended to ensure they are delivered securely to the intended recipient.
Med on Wheels follows strict safety protocols. Our delivery vehicles are equipped to handle temperature-sensitive medications, and all medications are securely packaged to maintain their integrity during transit.
Yes, Med on Wheels provides proof of delivery. You will receive a notification once your medication has been delivered, including a digital signature or other verification method to confirm receipt.
Absolutely. Med on Wheels is equipped to deliver refrigerated and other temperature-sensitive medications. We use temperature-controlled containers to ensure these medications remain at the correct temperature throughout the delivery process.
Once your delivery is on its way, you will receive a tracking link via text or email. This link will allow you to monitor your delivery in real-time.
If you experience any issues with your delivery, such as a delay or a problem with your medication, please contact Med on Wheels customer support immediately. We’re here to help resolve any concerns.
If you need to change your delivery address, please contact Med on Wheels as soon as possible. We will do our best to accommodate changes before the delivery is dispatched.
To start using Med on Wheels, simply let your pharmacy know you would like to have your medications delivered. They will coordinate with Med on Wheels to set up your delivery service.
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